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Anylene T. — Mid-Level Administrative Support Virtual Assistant from Philippines

Anylene T.

Mid-Level Administrative Support Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Anylene T., based in Baguio City, Philippines, is a detail-oriented Administrative Support Virtual Assistant with robust experience in document processing, data entry, and file organization. With a proven track record in managing documents with high accuracy and following workflows, Anylene excels in providing administrative support to teams while handling confidential information adeptly. She has previously supported title and escrow processes and holds a keen interest in remote operations for US-based companies. Anylene has a background in customer service, having managed outbound calls in an Outbound BPO for US-based accounts, including scheduling, inquiries, and lead generation. Her experience extends to online English teaching for Chinese students, enhancing her communication skills and patience. Additionally, she has tackled Shopify product uploads, social media design on Canva, and engaged in customer support simulations, demonstrating her versatility and competence in digital work environments.

Experience

  • Online English Tutor

    ABC 360 · 2020 — 2023
    Conducted one-on-one online English lessons for Chinese students using the company curriculum while adapting to individual learning styles. Managed scheduling and maintained high levels of student engagement throughout remote classes.
  • Customer Service Representative

    Cynergy Outsourcing Company · 2016 — 2019
    Managed outbound calls for two US-based accounts in an Outbound BPO, providing assistance with scheduling, inquiries, and order follow-ups. Conducted calls to generate leads for advertising businesses and ensured accurate logging of call information while meeting daily performance targets.
  • Shopify Product Uploads

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    Handled mock customer inquiries through email and chat, practicing professional responses with an emphasis on empathy and problem-solving. Managed product uploads on Shopify, including organizing items into collections and categories.
  • Canva Social Media Design

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    Designed over 20 templates for Instagram and Facebook posts for an online fashion brand, creating promotional banners and product graphics that maintained consistent branding and focused on clean layouts to enhance engagement.

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