Apple P.

Apple P. is an experienced professional with a diverse background in customer service and virtual assistance. With a start as a Front Counter Crew member, she honed her ability to serve and manage customers efficiently. Transitioning to a Travel Agent, she expertly handled bookings, cancellations, and client inquiries. Her subsequent role in Customer Support at major companies like McDonald's and Teleperformance saw her resolving technical and non-technical issues, demonstrating her adept problem-solving skills. As an Airbnb Superhost Ambassador at Telus International, Apple contributed to high levels of customer satisfaction. Her skills extend further into data management as a Virtual Assistant and Data Entry Specialist at Semprose Inc., ensuring the accuracy of booking updates. Recently, as a Dental Remote Receptionist and a Customer Support expert at OutForce Inc., she managed patient appointments and technical queries for Australian tech platforms, showcasing her proficiency in Google Docs, Canva, and Zendesk.