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April J. — Mid-Level Quality Assurance Representative from Philippines

April J.

Mid-Level Quality Assurance Representative

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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Experience

  • Quality Assurance Representative

    Alorica Phils. · 2023 — 2025
    Conducted quality assurance for TikTok, focusing on performance evaluation and compliance.

  • Content Moderator

    Alorica Phils. · 2020 — 2023
    Oversaw content moderation for TikTok, ensuring adherence to community guidelines.

  • CSR/ TSR / Sales

    Alorica Phils. · 2019 — 2020
    Managed customer service, technical support, and sales for the AT&T account.

  • CSR/ TSR

    Teleperformance · 2016 — 2017
    Delivered customer service and technical support for the Telstra Wireline account.

  • TSR/ CSR/ Payroll Specialist

    Convergys Phils. · 2014 — 2016
    Provided technical support and customer service for Intuit QuickBooks Payroll account.

  • HR Staff

    Avidroff Inc. · 2013 — 2014
    Assisted in recruitment processes within the HR department.

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