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april J. — Mid-Level Virtual Assistant from Philippines

april J.

Mid-Level Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

April Joy O. is a detail-oriented Virtual Assistant and Executive Assistant with more than five years of experience in supporting business operations and executives across remote and onsite environments. Based in Lipa City, Batangas, Philippines, she excels in offering administrative support, especially in real estate transaction coordination and CRM management using tools like Zoho CRM and HubSpot. Her professional journey includes roles at international companies in Canada and Australia, where she worked on mortgage applications, maintained client records, and coordinated with various stakeholders using platforms like Finmo and DocuSign. At Artisan Mortgages, she served remotely as an Executive and Mortgage Virtual Assistant, further polishing her skills in calendar management and process improvement. She brings professionalism, strong organizational skills, and the ability to handle multiple priorities, consistently delivering exceptional results. Her educational background in Business Administration with a major in Marketing Management from Batangas State University complements her real-world expertise.

Experience

  • EXECUTIVE ASSISTANT / MORTGAGE VIRTUAL ASSISTANT

    Artisan Mortgages · 2026 — 2026
    Delivered executive-level administrative support to mortgage brokers and leadership, managed client records and mortgage applications using Zoho CRM, and assisted with residential mortgage applications from pre-approval to settlement. Coordinated efforts with lenders, real estate agents, solicitors, and clients while preparing and reviewing mortgage documents and compliance requirements. Handled contract distribution and e-signatures through DocuSign, submitted and monitored loan applications via Finmo and lender portals, and managed calendars, appointments, and executive correspondence.
  • CUSTOMER SALES REPRESENTATIVE

    Probecx · 2025 — 2026
    Addressed inbound and outbound customer inquiries across phone, email, and chat channels. Assisted clients with account concerns, billing inquiries, product information, and service-related issues while resolving complaints professionally and maintaining high customer satisfaction ratings.
  • DATA ENTRY SPECIALIST

    Quality Seal Australia · 2024 — 2025
    Organized and managed project documentation using Fergus, Jotform, and Google Drive, ensuring accurate records and data entry processes. Compiled weekly reports and analyzed operational data while supporting business operations through various administrative tasks.
  • SHIFT LEADER / OFFICER-IN-CHARGE (OIC)

    Alfametro Marketing Inc. · 2020 — 2023
    Oversaw daily branch operations and team performance while managing cash transactions and ensuring compliance with established standards.
  • SALES CONSULTANT

    Nissan Tetra Sales · 2019 — 2020
    Assisted customers in selecting vehicles and financing solutions while consistently achieving and exceeding sales targets.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration Major in Marketing Management
    Batangas State University

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