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Archel D. — Junior Customer Service and Research Support Assistant from Philippines

Archel D.

Junior Customer Service and Research Support Assistant

Philippines Less than 1 year 500 - 550 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Archel D. is an experienced professional with a background in customer service, research support, data gathering, transcription, and marketing within the research, education, and tourism industries in Zamboanga del Norte. As Support Staff Level II for the Department of Science and Technology—National Research Council of the Philippines, Archel contributed to language documentation projects focusing on the Sama-Badjao community, emphasizing sensitive data management and fieldwork support. In the private sector, Archel worked as a Customer Service Representative and Sales Agent at E-major Outsourcing Services and served as a Marketing Associate for tourism initiatives at Glorious Fantasyland in Dapitan City. Archel is also versed in administrative processes, having completed an internship at the Office of the City Prosecutor. Proficient in documentation, client engagement, and organizational tasks, Archel supports diverse clients while ensuring efficient office operations.

Experience

  • Support Staff Level II

    Department of Science and Technology— National Research Council of the Philippines · 2025 — 2025
    Provided assistance for the 'Sea Gypsies' Identity: Language Documentation and Analysis of Sama-Badjao' project, supporting language documentation activities and contributing to project-related support tasks in Labason, Zamboanga del Norte.
  • Training Support Staff Level II

    Jose Rizal Memorial State University -Tampilisan Campus · 2025 — 2025
    Supported training operations during the Training on Language Documentation and Planning of Fieldwork, facilitating organizational needs and assisting with documentation responsibilities.
  • Customer Service Representative/Sales Agent

    E-major Outsourcing Services · 2024 — 2025
    Handled customer service and sales agent duties, engaging with clients, addressing inquiries, and managing sales interactions within the outsourcing services environment.
  • Marketing Associate -Unlimited Fun in Dapitan/Visitamos Rizal

    Glorious Fantasyland · 2024 — 2024
    Assisted with marketing activities for Unlimited Fun in Dapitan and Visitamos Rizal, contributing to campaign support and marketing coordination at Glorious Fantasyland.
  • Trainee

    Office of the City Prosecutor · 2023 — 2023
    Participated in tasks as a trainee, performing support functions and administrative activities at the Office of the City Prosecutor in Dapitan City.

Skills & Expertise

Education

  • PROFESSIONAL EDUCATION COURSE
    Philippine Advent College –Salug Campus · 2024 — 2025
  • BACHELOR OF ARTS IN POLITICAL SCIENCE
    Jose Rizal Memorial State University · 2019 — 2024
  • ACCOUNTANCY, BUSINESS, AND MANAGEMENT (ABM) SENIOR HIGH SCHOOL
    Liloy National High School · 2017 — 2019
  • JUNIOR HIGH SCHOOL
    Liloy National High School · 2013 — 2017
  • ELEMENTARY
    Labuan Central School · 2007 — 2013

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