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Archie P. — Senior Virtual Assistant from Philippines

Archie P.

Senior Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Archie P. is a skilled Virtual Assistant and Sales Development Representative with over 8 years of experience supporting U.S.-based companies from his base in Davao City, Philippines. Excelling in lead generation, appointment setting, and CRM management, he notably improved client response rates by 30% and consistently set over 20 appointments weekly. In his role as an Inside Sales Associate at Century21 Real Estate, Archie adeptly managed client follow-ups and scheduled key appointments for real estate transactions. His tenure at Tribeca Co. saw him streamlining executive processes and handling diverse administrative tasks. Prior to that, he boosted revenue at Comodo by achieving consistent monthly targets through strategic outreach campaigns. His foundation in customer service was established at iQor, where he provided comprehensive support to enhance customer satisfaction. Archie holds a Bachelor of Secondary Education from the University of Southeastern Philippines.

Experience

  • Inside Sales Associate

    Century21 Real Estate · 2022 — 2025
    Qualified prospects by calling warm and cold leads from the CRM based on their budget, timeline, and motivation. Scheduled appointments for agents with serious buyers and sellers while maintaining consistent follow-ups through calls, emails, and texts to nurture leads and close deals. Updated CRM with accurate client information and call outcomes, and assisted agents with administrative tasks like listing updates and client coordination.

  • Virtual Assistant

    Tribeca Co. · 2020 — 2022
    Oversaw the CEO’s calendar, emails, and daily schedule to promote operational efficiency. Handled client communications, invoicing, and payment collections. Assisted in HR coordination, generated internal reports, and provided weekly team updates. Prepared presentations for client meetings based on conducted research while maintaining organized filing systems to enhance workflow efficiency.

  • Sales Development Representative

    Comodo · 2016 — 2020
    Identified decision-makers through research with ZoomInfo and LinkedIn Sales Navigator. Reached potential clients via phone, email, and social media campaigns, offering cybersecurity and IT security solutions to SMBs and enterprise clients. Scheduled qualified meetings with IT managers, business owners, and executives while consistently meeting monthly targets that contributed to a 25% increase in company revenue.

  • Customer Service & Sales Associate

    iQor PH · 2013 — 2016
    Provided customer service through inbound and outbound calls, assisting customers with billing, technical issues, and account inquiries. Promoted and upsold products to achieve monthly sales goals while maintaining satisfaction metrics and ensuring high-quality call performance. Processed payments and accurately documented customer interactions.

Skills & Expertise

Appointment Setter (Real Estate)Adobe PhotoshopCanvaDigital MarketingCRM ManagementSalesVirtual AssistantVideo Editor

Education

  • Bachelor of Secondary Education
    University of Southeastern Philippines · 2002 — 2007
  • High School Graduate
    Sta. Cruz National High School · 1998 — 2001