Argene G.

Argene G. is a seasoned professional with over a decade of experience in the Business Process Outsourcing industry and quality assurance within the food sector. As a Customer Service Representative and Virtual Assistant specializing in email and chat support, Argene has honed skills in customer communication, assisting clients with inquiries and resolving issues with a focus on customer care and sales objectives. In his role at MIG, he adeptly balanced customer support with upselling through identifying client needs. At iQor Philippines, he was a Subject Matter Expert for banking, specifically car financing, where he guided new employees and ensured seamless customer interactions. His leadership skills were further demonstrated as a Quality Assurance Supervisor for Daily Food Company in Saudi Arabia, where he oversaw branch audits and compliance with quality standards. Argene holds a Bachelor of Science in Hotel and Restaurant Management from STI College and possesses a data entry certificate.