Ariane K.

I bring over 10 years of hands-on experience in banking operations, financial transactions, data entry, customer service, documentation, and compliance. I am highly detail-oriented, organized, and accustomed to handling confidential information and high-volume workloads where accuracy is critical. I can work independently, manage multiple priorities, meet deadlines, and quickly adapt to new systems and processes. My banking background has also strengthened my problem-solving, communication, and analytical skills. I’m dependable, a fast learner, and committed to delivering accurate, efficient, and high-quality work.

• Senior Client Service Associate/Marketing Assistant

  BDO Unibank Inc · 2015 — Present
  Provided exceptional customer service by aiding clients with account opening, maintenance, and inquiries. Processed high volumes of financial transactions, ensuring compliance with bank policies. Conducted customer verification and due diligence as per KYC and AMLA regulations. Assessed risks and monitored transactions for unusual activities, reporting suspicious transactions according to compliance protocols. Addressed and resolved customer issues and transaction errors swiftly while maintaining client satisfaction. Managed wire transfers and ensured the accuracy of supporting documentation and financial records. Maintained precise records and reports for audit compliance. Balanced daily cash and ATM operations, reconciling discrepancies and preparing reports. Conducted reviews of transactional

• Bachelor of Science and Business Administration Major in Marketing Management

  ARELLANO UNIVERSITY · 2011 — 2015