Arianne D.

Employers should hire me because I bring a strong combination of project coordination, client communication, organization, and technical experience. I have worked with multiple clients and cross-functional teams, coordinating deliverables across SEO, paid media, content, creative, analytics, and web development. I am highly organized and proactive when it comes to tracking deadlines, following up on action items, maintaining accurate records, and making sure nothing falls through the cracks. I also communicate clearly with both clients and internal teams, which helps keep projects moving and reduces confusion. My background in systems engineering has also strengthened my problem-solving skills and attention to detail. I am comfortable learning new tools, improving processes, and adapting quickly in fast-paced environments. Most importantly, I am reliable, accountable, and focused on delivering high-quality work on time.

• Project Coordinator

  Through the Hands LLC · 2022 — 2026
  Oversaw the maintenance of the company's website blogs, ensuring the content was current and user-friendly. Managed client appointment schedules to align with organizational goals and improve time efficiency. Developed and published engaging social media content to boost brand visibility. Worked collaboratively with team members to plan and execute projects while monitoring progress to ensure timely delivery.

• Project Manager | Customer Success

  Neo · 2026 — Present
  ● Coordinate multiple client and multi-brand projects across SEO, paid media, creatives, content, and web development teams, ensuring tasks, deadlines, and deliverables stay on track. ● Conduct quality checks and research-based reviews on reports, website updates, ad creatives, and client-facing materials before submission or launch. ● Manage client communication, provide progress updates, clarify requirements, and maintain positive customer relationships throughout each project. ● Work closely with internal teams and key stakeholders across departments to resolve blockers, follow up on outstanding items, and ensure smooth project execution

• Technical Content Writer

  Remote Freelance · 2020 — Present
  Simultaneously managed several client projects to ensure content quality and timely delivery. Employed project management tools, such as Trello and Click-Up, to track collaboration and progress. Researched extensively to create original content tailored to client specifications. Enhanced client website traffic by applying SEO best practices and tools like RankMath and Yoast SEO.

• Customer Service Representative

  Teletech · 2019 — 2019
  Handled customer inquiries for a seasonal healthcare account, aiding with healthcare enrollment. Managed a high volume of emails and interactions while meeting daily KPIs. Recorded and accurately managed patients' demographic data and medical histories.

• Systems Engineer (Network Security)

  Nexus Technologies Inc · 2016 — 2018
  Provided first-line technical support, addressing and resolving client technical issues. Collaborated with various teams, including sales and logistics, to facilitate successful project implementations. Created and presented technical documents, incident reports, and root-cause analyses. Improved troubleshooting procedures to enhance communication and efficiency in support.

• Bachelor’s of Science in Electronics Engineering

  Bulacan State University