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Ariel D. — Senior Purchase Order Management Specialist from Philippines

Ariel D.

Senior Purchase Order Management Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Ariel D. is a distinguished Subject Matter Expert and Team Lead based in Binangonan, Rizal, Philippines, with over a decade of experience in purchase order management and invoice operations. Ariel has a proven track record of resolving critical operational backlogs across Asia and enhancing process efficiency while fostering cross-functional collaboration. His expertise extends to developing standardized quality assurance audit forms and leading the successful onboarding and training of new teams, including an expansion team in Hyderabad, India. As a key player at Tech Mahindra, he has managed regional support functions and streamlined workflows in line with ASEAN tax compliance. Previously, Ariel contributed to Baker McKenzie Global Services and Accenture, where he was instrumental in order management and billing accuracy. He holds a Bachelor's degree in Marketing Management and is proficient in systems like Salesforce, SAP, and Oracle.

Experience

  • Subject Matter Expert

    Tech Mahindra · 2024 — Present
    Resolved long-standing invoice payment backlogs across Asia, improving payment turnaround and eliminating escalations. Onboarded and trained an expansion team of 8 resources in Hyderabad, India, while redesigning invoice and proof-of-execution process flows to align with ASEAN tax compliance. Led coaching, audits, workflow monitoring, escalation management, and stakeholder engagement activities.

  • Service Delivery Planner

    Tech Mahindra · 2023 — 2024
    Strengthened stakeholder relationships to enhance operational efficiency and expedite request turnaround. Managed workflow triaging, task allocation, and capacity planning for purchase order operations, while coordinating service delivery modifications to ensure quality and SLA compliance.

  • Billing Analyst

    Baker McKenzie Global Services · 2023 — 2023
    Prepared and finalized invoices, ensuring billing compliance and accuracy. Handled billing adjustments, cost transfers, and delivered invoices through multiple channels while maintaining efficient end-to-end invoice management processes.

  • Junior Team Lead

    Accenture · 2020 — 2023
    Developed a standardized audit tool adopted across QA operations, leading to improvements in audit performance metrics and expanding process ownership and QA headcount. Oversaw coaching, stakeholder communication, workflow monitoring, and team performance.

  • Billing Analyst

    Accenture · 2019 — 2020
    Prepared and distributed invoices using e-billing platforms with a focus on accuracy. Addressed billing inquiries and ensured adherence to client billing requirements.

  • Order Management Specialist

    Accenture · 2015 — 2019
    Managed order-to-cash operations, handling tasks related to invoice creation, delivery, and collections. Led process improvements that enhanced workflows and operational efficiency, collaborating closely with finance, operations, and customer service teams.

  • Reconciliation Analyst

    Accenture · 2016 — 2017
    Executed reconciliations for accounts payable and receivable while resolving discrepancies. Investigated account variances, ensuring timely issue resolution.

Skills & Expertise

Procurement / PurchasingAccounts PayableProject ManagementAccounts ReceivableQuality Assurance

Education

  • Bachelor’s Degree in Marketing Management
    Institution not specified · 2008 — 2012