aries C.
Senior Motor Insurance Specialist
Open to offersNew to PlatformAbout
Aries C. is a Technical Executive and Insurance Advisor with over 8 years of professional experience in the motor insurance, telecommunications, and insurance brokerage industries. Having held roles at Al Nabooda Insurance Broker, Hala Insurance, RSA Insurance, Souqalmal, and Alorica, Aries C. has demonstrated expertise in motor insurance operations, including policy issuance, renewals, endorsements, and cancellations, as well as risk assessment and underwriting support within the UAE market. Aries C. is skilled in preparing quotations, maintaining CRM systems and customer documentation (KYC), and navigating regulatory compliance and insurance guidelines. In high-volume environments, Aries C. consistently ensured billing analysis accuracy, handled customer inquiries, and met KPIs, SLA, and CSAT targets by coordinating with sales, underwriting, and claims teams to deliver efficient policy lifecycle management and strong client service.
Experience
Motor Insurance Technical Officer
Al Nabooda Insurance Broker · 2023 — 2025Managed CRM systems to ensure accuracy of client data, policy details, and transaction records. Verified motor insurance documentation including Emirates ID, driving license, vehicle registration, and insurance history. Conducted risk assessments and evaluations of client profiles and recommended appropriate coverage in line with underwriting guidelines. Maintained adherence to company procedures and Insurance Authority regulations for policy issuance and servicing. Provided technical after-sales support for endorsements, renewals, cancellations, and addressed claims-related inquiries.Motor Insurance Sales Representative
Hala Insurance · 2022 — 2023Built strong relationships with prospective and existing clients, identifying their needs and recommending suitable insurance products. Negotiated pricing and terms while preparing sales agreements. Delivered customer-focused service to enhance satisfaction and retention.Insurance Advisor (Motor, Travel & Home)
RSA Insurance · 2020 — 2022Prospected and qualified new sales leads across various insurance lines. Clearly communicated policy coverage, terms, and conditions to clients. Assessed customer risk to support underwriting decisions and processed payments to assist clients in issuing policies.Motor Insurance Sales Representative
Souqalmal · 2018 — 2020Handled motor insurance sales for UAE customers through inbound and outbound leads on online platforms. Prepared and compared motor insurance quotations from multiple insurers to recommend suitable policies. Explained policy terms and conditions to support informed decisions while ensuring compliance standards.Billing Specialist
Alorica Philippines · 2017 — 2018Responded to inbound customer inquiries regarding telecommunications billing, charges, and payment disputes. Provided clear explanations of telephone bills and assisted customers with sales and upgrades to postpaid plans. Resolved billing issues while maintaining high customer satisfaction and documented interactions in CRM systems.
Skills & Expertise
Education
- Bachelor of Science in Information Technology (BSIT)STI College Balagtas · 2013 — 2015
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