Arikewuyo K.

Kamala A. is an experienced Virtual Assistant based in Lagos, Nigeria, with over five years of remote experience supporting administrative and customer service operations. She has contributed to industries such as office support and global services, having worked with Centerville Office Support Limited and Afriment Global. Her responsibilities included managing high-volume customer communication, maintaining data management protocols, and ensuring seamless email management. Kamala excelled in meeting deadlines and handling multiple administrative tasks via platforms like Google Workspace, Microsoft Office Suite, Notion, Asana, Trello, and Zendesk. Her process adherence and attention to timely follow-up directly improved response efficiency and customer satisfaction. Kamala is certified by Jobberman and She Leads Africa as a Certified Virtual Assistant, with additional foundation training in customer service.