Arlen S.
Senior Human Resources Manager
Open to offersNew to PlatformAbout
Arlen S. is a seasoned Senior Human Resources Manager with over 15 years of experience leading organizational transformation across diverse regions including Latin America, the U.S., Europe, Asia, and Africa. Known for her specialization in talent and learning programs and employee engagement strategies, Arlen effectively aligns workforce capabilities with business objectives. She has successfully delivered HR process enhancements, internal policy development, and cross-border labor compliance initiatives. As a Human Resources Consultant, she has improved organizational efficiency by mapping HR processes, strategic development, recruitment enhancement, and legal compliance for companies in the U.S., Argentina, Mexico, and Nicaragua. At Mercon Coffee Group, she significantly increased process efficiency and engagement through innovative assessment tools and the introduction of an HRIS. Arlen's leadership has been pivotal in numerous strategic initiatives leading to cost savings and increased employee engagement.
Experience
Operations Manager
RIVUS · 2025 — 2025Spearheading an operational restructuring initiative aimed at stabilizing workflows and improving execution discipline. Responsible for redesigning internal processes and implementing tracking systems to enhance visibility, as well as supporting leadership in defining role structures and identifying candidates for key operational positions while overseeing vendor management.HR & Finance Manager
Spurt Industry · 2025 — 2025Transitioned to a full-time interim role to facilitate the launch of a new office, coordinating operational activities and managing vendor relationships. Implemented HR processes and compliance frameworks while establishing foundational operational systems for scalable growth.HR & Organizational Advisory
RIVUS · 2024 — PresentProviding advisory support focused on organizational structure, enhancing operational processes, and facilitating recruitment efforts.HR & Organizational Advisory
Spurt Industry · 2024 — PresentInitially engaged to provide HR advisory services, focusing on organizational design and workforce planning.Founder & Senior Human Resources | Operations Consultant
null · 2023 — PresentEnhancing organizational efficiency through comprehensive HR process mapping and the development of strategic HR initiatives, which include improvements in recruitment, process optimization, job descriptions, legal compliance, and conducting internal audits for companies in the U.S., Argentina, Mexico, and Nicaragua.Human Resources Manager – Nicaragua (Groupwide)
Mercon Coffee Group · 2019 — 2023Executed HR strategies across multiple countries including Ethiopia, Guatemala, and Honduras, aimed at enhancing employee engagement and operational efficiency. Championed the implementation of three assessment tools and a HRIS, which significantly improved process efficiency and data accuracy. Initiated the Mercon Thrive Library and revamped the LIFT program, maximizing the training budget. Established an Ethics line to enhance engagement rates, and designed a Risk Matrix to eliminate critical audit findings while overhauling labor compliance processes.Corporate Human Resources Manager - Asia (Vietnam)
Mercon Coffee Group · 2018 — 2019Managed HR processes to align operations with Group strategies, improving engagement and efficiency. Enhanced payroll automation significantly, streamlined recruitment processes which reduced hiring costs, and reorganized the company's framework to optimize job descriptions and work shifts, resulting in reduced overtime costs.Various HR & Compliance Roles
Mercon Coffee Group · 2008 — 2018Progressed through several roles including Talent Coordinator and Labor Compliance roles, expanding responsibilities across organizational development and labor compliance at local and regional levels.English Teacher - Volunteer
Washington English CenterParticipated as a volunteer English teacher.
Skills & Expertise
Education
- MBAUniversidad Centroamericana (UCA)
Interested in this professional?
Sign in as an employer to save this profile or invite Arlen S. to a job.
Sign in as an employer