Arlene T.

I’m a General Executive Administrative Operations Assistant with 12 years of experience supporting CEOs, founders, and cross-functional teams across North America, APAC, Canada, and the UK. I’ve worked across publishing, nonprofit, real estate, logistics, and telecommunications, bringing structure and stability to fast-paced environments.

I manage end-to-end administrative operations, including onboarding and offboarding, access management, compliance, documentation, calendar coordination, and workflow optimization. I’ve worked closely with stakeholders, IT, and HR teams to ensure smooth transitions and secure system access with no loose ends.

In nonprofit and real estate settings, I supported leadership in both strategy and execution—coordinating teams, managing work plans, tracking deliverables, organizing meetings, and maintaining clear communication between leadership and clients. I focus on creating clarity, accountability, and consistent progress with minimal supervision.

I also have experience managing back-office systems like Zoho Books and Oracle EBS, handling order processing, refunds, and product updates with accuracy. My early experience in telecommunications strengthened my communication skills and customer-focused approach.

I’m proactive, systems-driven, and highly organized. I learn tools quickly and look for ways to improve processes, not just follow them. I’m experienced with Google Workspace, Microsoft Office, ClickUp, Slack, Zoho Books, Trello, Canva, Salesforce (ONECRM), Amazon Connect, Amazon Seller Central, Oracle EBS, Notion and I am familiar with Go High Level, Monday.com and Xero.

I take ownership of my work and ensure things run smoothly without constant oversight. I’d welcome the opportunity to support your team and help keep your operations efficient and reliable.