Arlene L.
Junior Operations Management Specialist
Open to offersNew to PlatformAbout
Arlene H. is an experienced Operations Management Intern and former Admissions Officer with a strong background in business administration, specializing in operations management through her studies at Thames International Business School. She has supported the market research and sales strategy teams in the fragrance industry at Takasago International (Philippines), Inc., focusing on data analytics, database management, inventory accuracy, report preparation, and commercial strategy development. In the education sector, Arlene managed full-cycle admissions at Thames International School, increasing enrollees by 40%, optimizing workflows with automation, and organizing recruitment initiatives. As Community Manager & Integration Strategist for US-based Her Power Pose, she improved digital campaign performance by overseeing engagement metrics, backend integrations, and CRM management. Her roles consistently demonstrate expertise in process optimization and project coordination in business operations, e-commerce, and higher education environments.
Experience
Operations Management Intern –Fragrance Division
Takasago International (Philippines), Inc. · 2026 — PresentContributed to the Market Insights and Research team by gathering data, managing databases, and analyzing market trends to support decisions in sales and business development. Ensured data accuracy for inventory and product records through the maintenance and validation of internal databases. Assisted in report preparation and market summaries for strategic planning, while gaining experience in commercial strategy development and customer relationship management.Admissions Officer
Thames International School · 2023 — 2026Led the entire admissions process from managing inquiries to confirming enrollment, resulting in a significant increase in total enrollees. Consistently surpassed enrollment targets through effective lead nurturing, building partnerships with schools, and personalized follow-ups. Organized over 10 annual recruitment initiatives, enhancing the institution’s presence in partner schools. Improved applicant tracking accuracy and reduced manual processing time by optimizing admissions workflows and automation. Produced reports to monitor application volume, conversion rates, and enrollment metrics.Community Manager & Integration Strategist
Her Power Pose (US-based) · 2025 — 2025Oversaw digital community engagement initiatives to boost member retention through structured onboarding processes and content strategies. Developed and refined sales funnels, landing pages, and email campaigns using platforms like ConvertKit and Systeme.io. Analyzed engagement metrics and conversion data to enhance the effectiveness of campaigns, while coordinating backend integrations to streamline operational workflows across various digital platforms.Finance Head & Organizational Development Lead
Business Leader Society · 2024 — 2025Handled budgeting, expense tracking, and financial paperwork to maintain transparency and compliance. Prepared financial reports and budget proposals for executive reviews. Implemented structured operational plans to boost student engagement post-pandemic.Outreach Team Manager
E-Commerce SHS Program · 2023 — 2023Directed a cross-functional team of Learning & Earning Scholars in support of the E-Commerce SHS program launch. Developed the recruitment strategy and communication workflows to ensure efficient team coordination. Enhanced operations by optimizing the use of digital tools and implemented a campaign that increased community visibility and program enrollment.Challenge Mentor
DTI Cashless 2023 Program · 2023 — 2023Mentored student participants through project planning and execution as part of the Department of Trade and Industry’s Cashless Challenge. Aligned the goals of assigned MSMEs with the students' campaign efforts. Supervised three teams of four students each to strategize and develop their proposals.
Skills & Expertise
Education
- Bachelor of Science in Business Administration; Operations ManagementThames International Business School · 2023 — 2026
- Accountancy, Business, and ManagementThames International Business School · 2021 — 2023
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