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Arlene R. — Senior Background Verification Specialist from Philippines

Arlene R.

Senior Background Verification Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Arlene R. is an accomplished professional with over a decade of verified expertise in background screening, verifications, and customer engagement across the real estate, business services, and financial industries. As a Verification Specialist at CrewBloom (Verified First) and a Verification Researcher at Teleperformance Phil (HireRight), she conducted extensive online research, data entry, and direct outreach to employers, schools, and references to obtain and confirm applicant information for pre-employment background checks. In addition, Arlene held sales-driven roles as a Real Estate VA - Cold Caller at PacificHub Corp and a Sales Representative at Influent Phils (HSBC), where she excelled in cold calling, appointment setting, and achieving sales targets through professional objection handling and customer relationship management. Her responsibilities consistently included ensuring data accuracy, maintaining meticulous records, and meeting stringent performance metrics set by management.

Experience

  • VERIFICATION SPECIALIST

    CrewBloom (Verified First) · 2023 — 2025
    Performed comprehensive research and entered information from various systems regarding education and employment histories of applicants. Verified records by liaising with employers, schools, and professional references, while documenting all steps taken in real-time for client transparency.
  • REAL ESTATE VA - COLD CALLER

    PacificHub Corp · 2022 — 2023
    Engaged homeowners and property owners through cold calls to assess their interest in selling properties, prior to connecting them with the sales team. Explored customer pain points by asking detailed questions and addressing objections with informative responses. Ensured quality of transfers by verifying the motivation and interest of property owners.
  • APPOINTMENT SETTER

    DM Consulting Services LLC · 2023 — 2023
    Scheduled policy review appointments by contacting existing policyholders. Provided information on policy updates and benefits while maintaining accurate member records in the system. Met appointment and call targets consistently.
  • VERIFICATION RESEARCHER

    Teleperformance Phil (HireRight) · 2010 — 2022
    Conducted employment and education verifications by contacting employers and educational institutions. Collected applicant documentation as needed for background checks, ensuring validity through multiple points of contact.
  • SALES ASSOCIATE

    Teleperformance Phil (HireRight) · 2009 — 2010
    Promoted and sold online priority business listings. Utilized persuasive arguments to influence both existing and prospective clients. Managed customer objections and ensured quality through Quality Assurance validation.
  • SALES REPRESENTATIVE

    Influent Phils (HSBC) · 2008 — 2008
    Sold credit cards to pre-approved customers while managing customer objections with professionalism. Accountable for achieving daily and monthly sales targets.

Skills & Expertise

Education

  • Non-Destructive Testing Technology
    Technological University of the Phil · 2005 — Present

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