ARLENE C.
Mid-Level Administrative Clerk
Open to offersNew to PlatformAbout
Arlene C., a seasoned Admin Staff, brings extensive experience in data encoding, records management, and administrative support, primarily within the real estate and construction sectors. At MSDHAI Mandaluyong City, she served as a vital team member, acting as Secretary to the Board, where she expertly prepared meeting agendas, recorded accurate minutes, and coordinated follow-ups for significant meetings. Her proficiency in MS Office/Excel facilitated the management of residents’ billing and collections, ensuring accuracy in financial reports. In a prior role at Republic Cement, Arlene led a field sales team, developing strategies to boost brand presence across hardware stores in the NCR, and trained team members on effective sales techniques. Her tenure at Tambunting Group of Companies highlighted her skill in supervising encoding operations and streamlining data flow between departments. Arlene is adept in managing both people and processes to deliver efficient, customer-focused outcomes.
Experience
ADMIN STAFF
MSDHAI · 2021 — 2026Functioned as Secretary to the Board by preparing meeting agendas, accurately recording minutes, and managing schedules and follow-ups for Board and committee meetings. Handled billing and collections for residents, processing monthly dues and parking fees, issuing receipts, reconciling payments, and maintaining detailed Excel ledgers for account accuracy. Compiled, filed, and distributed official documents along with regular financial and operational reports for the Board of Directors. Oversaw subdivision projects and liaised with vendors, contractors, and stakeholders to ensure timely execution and address operational issues. Improved organization and retrieval of records through the standardization of data layouts and filing procedures. Assisted residents by addressing inquiries, resolving complaints, and escalating complex issues to management.TEAM LEADER / PROMOTER / SALES REPRESENTATIVE
REPUBLIC CEMENT · 2016 — 2020Directed a field sales and promotion team to enhance brand visibility and product availability in hardware stores within the assigned territory. Crafted and implemented outreach strategies aimed at engaging hardware owners, showcasing product benefits, and converting sales opportunities. Maintained accurate logs of sales and customer data while updating regional sales records to support forecasting and performance assessment. Provided training to team members on sales techniques and customer engagement to enhance conversion rates and build client relationships. Collaborated with the internal Area Sales Manager to communicate market feedback and identify potential promotional activities.HEAD SUPERVISOR FOR ENCODING
TAMBUNTING GROUP OF COMPANIES · 2014 — 2016Oversaw encoding operations at the Jewelry Branch, ensuring the timely and precise capture of all transaction and inventory data. Guided and supported encoders to enhance accuracy, address data issues, and meet daily processing targets. Conducted quality checks and troubleshooting to minimize errors and sustain database integrity. Worked with branch staff to prioritize incoming data and streamline information exchange between departments.DATA VERIFIER / ECODER / SUPERVISOR
DSWD · 2009 — 2013Encoded beneficiary data into the system while ensuring records remained accurate and current. Acted as Update Manager by compiling, filing, and organizing dataset deliverables for reporting and audits. Conducted data verification and quality-control checks to guarantee the reliability and completeness of records. Supervised encoding staff and coordinated data submission timelines with program managers.
Skills & Expertise
Education
- Hotel and Restaurant Resort ManagementZamboanga State College of Marine Sciences and Technology · 2006 — 2008
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