Arlennys U.

Arlenny U. is a dedicated data science student currently in the fifth semester, focusing on data analysis, visualization, and information management to support decision-making. With strong skills in Power BI, basic statistics, and analytical thinking, she is passionate about advancing in data analysis, business intelligence, and visualization. Her professional experience includes serving as a Bilingual Customer Service Agent, where she managed billing inquiries and device plans, providing clients with clear and understandable information. Additionally, she worked in account and billing management at Global Lending Services from September 2019 to April 2023, where her attention to detail and problem-solving skills contributed to maintaining high customer satisfaction levels. Arlenny possesses advanced English proficiency and is skilled in SQL Server Management and Excel, showcasing her capability to adapt and learn quickly in dynamic environments.