Arlianne C.
Junior Healthcare Documentation Specialist
Open to offersNew to PlatformAbout
Arlianne Christine M. is an experienced Intake & Documentation Specialist with two years supporting US healthcare operations, specifically in patient data management and compliance. Based in Cebu City, she has worked at IPLOY, OPC handling tasks such as collecting and verifying patient demographics, managing medical history and insurance details, and ensuring data accuracy within Electronic Health Records (EHR/EMR) systems like Brightree and AdaptHealth Portal. Her expertise covers generating sales orders for Durable Medical Equipment (DME), processing complex healthcare documentation workflows, and ensuring HIPAA compliance and billing accuracy. Arlianne Christine M. has additional experience as a customer service/sales representative in the cosmetics industry at AZPIRED, INC, and as an audio transcriber for Appen, consistently meeting quality and turnaround standards. She is proficient in insurance verification, ICD-10 codes, and utilizes Microsoft Office tools.
Experience
US HEALTHCARE INTAKE SPECIALIST
IPLOY, OPC · 2025 — 2026Engaged with healthcare providers and patients through inbound and outbound calls and emails to secure signed Detailed Written Orders for DME supplies. Ensured patient documentation was complete by logging validated records into accounts for compliance and billing. Supported prior and post-delivery documentation processes to align with insurance requirements and identified record discrepancies, collaborating with teams for rectification.US HEALTHCARE DOCUMENTATION SPECIALIST
IPLOY, OPC · 2024 — 2025Reviewed and verified patient demographics, medical history, and clinical records before services were rendered. Managed the processing of inbound and outbound faxes, including prescriptions and insurance cards, to ensure accuracy and timeliness. Created and maintained patient records using EHR/EMR systems like Brightree and AdaptHealth Portal to uphold data integrity.CUSTOMER SERVICE/SALES REPRESENTATIVE
AZPIRED, INC · 2023 — 2023Handled customer inquiries regarding cosmetic products via inbound calls, providing accurate information to resolve concerns. Adhered to company protocols and quality benchmarks while managing transaction processes effectively.AUDIO TRANSCRIBER
APPEN · 2021 — 2022Converted audio files into written documents, ensuring high accuracy and efficiency. Maintained proper grammar, clarity, and formatting in all transcriptions while meeting stringent quality and turnaround time standards.
Skills & Expertise
Education
- Accountancy, Business, and Management (Senior High School)Western Leyte College of Ormoc, Inc. · 2017 — 2019
- Bachelor of Arts in Communication (Undergraduate)University of the Philippines Cebu
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