Armilyn P.

Armilyn S., based in Iloilo, Philippines, is a highly skilled Remote Customer Support Specialist with over four years of experience in BPO environments. She specializes in providing excellent customer service, technical support, email support, and healthcare account assistance through various channels, including phone, email, and chat. Armilyn is adept at managing high-volume customer interactions, verifying insurance information, and troubleshooting technical issues while documenting cases accurately. Her professional background includes roles at Sagility, where she focused on healthcare insurance verification, and Inspiro, Ileilo, supporting sales accounts and email services. She has also gained additional experience in technical support with Bell Canada and e-commerce support with Shopee. Key competencies include CRM and Ticketing Systems, Healthcare Insurance Verification, and Technical Troubleshooting. Fluent in English, Filipino, and Hiligaynon, Armilyn is fully equipped to manage remote work requirements with a dedicated home office, high-speed internet, and availability for night and weekend shifts.