ARNEL S.

Arnel L. is a seasoned professional specializing in operations and client services, with a significant background in data integrity, digital workflow management, and quality assurance. He has extensive experience in high-performance environments, systematically handling back-office administration and utilizing advanced remote database systems. At Asurion, he excelled as a Customer Sales Representative, surpassing conversion and revenue quotas through excellent client engagement and strategic communication. In his role at iQor, Arnel achieved a remarkable Customer Satisfaction Score, expertly managing digital workspace solutions and operational bottlenecks. His tenure as a Technical Support Representative at TTEC demonstrated his proficiency in diagnosing and optimizing network issues to improve system uptime. As a Quality Assurance Auditor at Inspiro, he supported Quality Management Systems by auditing communication standards and creating compliance scorecards. Arnel's skills include system troubleshooting, data workflows, and cross-functional team leadership. His educational background includes a Bachelor's degree in Tourism Management from John B. Lacson Foundation Maritime University.