Arnold L.

Arnold M. has established himself as a proficient Enterprise Engineer—Technical Analyst Support L2 with a solid technical foundation, particularly in computer systems and hardware. With experience at Oracle PH, Arnold provided critical support to internal users, handling ticket systems, and managing entitlement and account provisioning for new hires. His expertise extends to creating documentation for recurring issues and collaborating with vendors for warranty and repair schedules. Earlier roles include a position at Nowcom Global Services, where he modified user accounts in O365 and Active Directory, configured remote deployment infrastructure, and assisted in setting up WFH tools. Arnold also served as a System Administrator at both China Online Innovations Inc and Northstar Solutions Inc, where he managed user accounts, optimized and configured desktops and laptops, and maintained server systems within the IT infrastructure domain. His strong technical skills include proficiency in Windows Server deployment, intricate management of Linux systems, and expertise in various remote server environments like HyperV and VMware.