Arnold L.
Senior IT Management Professional
Open to offersNew to PlatformAbout
Arnold B. is an IT professional with more than 20 years of leadership experience spanning the utilities, education, consultancy, and outsourcing industries in the Philippines. As a Senior Team Leader / Virtual Assistant at Outsourced Doers, Arnold supervised over 50 team members, developed system workflows, and delivered analytics for project management, customer service, and digital marketing. He co-founded Polymorfit Consultancy & Services where he managed system architecture, software development, and network administration. At Davao Light & Power Company, Arnold progressed from Systems Developer to overseeing teams responsible for Oracle database management, IT operations, and systems administration. He has additional experience as a content moderator for Concentrix and as a general virtual assistant for Get It Done Outsourcing, consistently ensuring process efficiency, data integrity, and operational compliance.
Experience
Content Moderator
CONCENTRIX · 2024 — 2024Reviewed and filtered user-generated content including text, images, videos, and audio, ensuring adherence to community guidelines and platform policies. Monitored reported content via real-time and queue-based moderation systems and enforced platform safety by flagging violations.Senior Team Leader / Virtual Assistant
OUTSOURCED DOERS · 2019 — 2022Supervised a team of over 50 Team Leaders and Virtual Assistants. Developed and executed system workflows to identify and address operational gaps. Provided essential metric results and conducted analyses related to project management, customer services, technical support, and digital marketing.General Virtual Assistant
GET IT DONE OUTSOURCING · 2017 — 2017Administered websites, managed social media platforms, and conducted online research.Co-Founder
POLYMORFIT CONSULTANCY & SERVICES CO. · 2014 — 2017Oversaw system architecture and design, project coordination, software development, and database management. Provided IT support, network administration, technical documentation, training services, alongside sales and marketing efforts.Head of Systems Management Department
DAVAO LIGHT & POWER COMPANY · 2012 — 2014Managed a team of Systems Administrators overseeing the company’s customer information system. Ensured uninterrupted operation of system applications, including Oracle Customer Care and Billing, while handling operating system updates and configuration adjustments.Head of Database Management Department
DAVAO LIGHT & POWER COMPANY · 2004 — 2012Managed a team of Database Administrators responsible for the oversight of Oracle Database Servers and IT operations. Ensured optimal functionality of Oracle databases while managing backup, restoration, and recovery tasks.Database Administrator / Supervisor
DAVAO LIGHT & POWER COMPANY · 2000 — 2004Handled configuration and installation of Oracle database servers and client application tools. Directed the transition of Clipper application systems to the Oracle environment and developed customer billing systems using Oracle Forms and Reports.Systems Developer
DAVAO LIGHT & POWER COMPANY · 1994 — 2000Programmed and maintained the Billing and Collection system with Clipper and Foxpro. Developed the Company's in-house Loan application system.Systems Developer/Technical Support
COTABATO LIGHT & POWER COMPANY · 1992 — 1994Contributed to the migration of COBOL applications and data to Clipper format. Responsible for modifying, compiling, and linking various Clipper programs to automate billing and collection systems.Programmer/Technical Support
UNIVERSITY OF MINDANAO · 1988 — 1992Initiated a career as a programmer trainee, providing technical support under the school's scholarship program and implemented the first Local Area Networking in Davao City using Novell technology. Contributed to the design and implementation of the school's enrollment system and Account Receivable System.
Skills & Expertise
Education
- Completed Four (4) years towards a Bachelor of Science degree in AccountancyUNIVERSITY OF MINDANAO · 1988 — 1992
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