Arnold M.

Arnold M. is a skilled professional with a diverse background, primarily in customer service and resource mobilization. He has extensive experience with technical support and customer care, particularly within the BPO industry, as evidenced by his role as a Customer Care Representative and Dealer Technical Support Group member at iQor, specializing in telecom accounts. His responsibilities included troubleshooting technical, device, and network issues, managing customer billing, processing payments, and offering suitable plans and upgrades. From 2018 to 2021, Arnold served as a Liaison Officer with the Children's Joy Foundation, Inc., where he coordinated communications and project updates for sponsors. He also held a position as a Private Ministerial Secretary at KOJC Evangelism Ministry, managing secretarial tasks and handling records. Arnold boasts a Bachelor of Science in Information Technology and skills in computer systems, including proficiency in tools like METRO EDGE360 and AVAYA.