Aronine B.
Junior Travel Consultant
Open to offersNew to PlatformAbout
Aronine A. is an experienced professional with a degree in Tourism Management from PHINMA University of Pangasinan. She currently operates in the insurance industry as an Agent at PRU Life UK, providing independent financial guidance and customized insurance and investment solutions. Concurrently, she is a Travel Consultant at Flyers International Corporation, where she manages comprehensive travel arrangements and facilitates visa applications for diverse international destinations including Australia, Japan, and the UAE. Her previous role as a Customer Service Representative at TTEC allowed her to hone her problem-solving and communication skills while addressing customer inquiries and resolving issues. She also gained marketing experience as a Marketing Assistant at Tarlac A+ Lending Co., Inc., where she engaged in market research and customer consultation. Aronine's educational background is further enhanced by multiple training programs in hospitality and tourism, solidifying her expertise in the customer service and travel sectors.
Experience
Agent - Independent Contractor
PRU Life UK - Insurance Corporation of UK · 2025 — PresentFunctioned as an independent insurance agent, providing customized insurance and investment solutions to clients. Assisted clients in choosing policies based on their financial objectives and risk tolerance while assessing their financial capabilities to suggest suitable premium plans. Guided them throughout the application and policy acquisition process, offering continuous support and conducting policy reviews. Developed and nurtured client relationships through personalized financial advice, while educating clients on the advantages of insurance and investment products.Travel Consultant
Flyers International Corporation · 2024 — PresentSupported clients with comprehensive travel needs, which included booking airline tickets, reserving hotels, arranging ground transportation, registering arrival cards, and organizing tour packages. Facilitated tourist visa applications for various international destinations, including Australia, New Zealand, Japan, South Korea, the United Arab Emirates (Dubai), India, Germany, and the United Kingdom, along with e-Visas for travelers to Vietnam and Indonesia. Assisted clients in the secure and timely payment of visa fees to embassies and consulates, ensuring an efficient application process. Provided help with U.S. passport renewal applications and assisted Filipino nationals with new passport applications and renewals.Customer Service Representative
TTEC · 2023 — 2024Handled inbound customer service calls, addressing inquiries and resolving issues while maintaining a customer-centric focus. Dealt with escalated concerns with professionalism and empathy to ensure swift resolutions. Delivered outstanding customer service by effectively communicating, actively listening to customer needs, and providing prompt solutions. Collaborated with team members to exchange insights and best practices, enhancing the overall work environment.Marketing Assistant
Tarlac A+ Lending Co., Inc · 2023 — 2023Performed market research to gather insights on pensioner demographics, preferences, and financial behaviors, enabling the development of targeted campaigns. Offered personalized consultation services to pensioners, aligning loan solutions with their financial circumstances and repayment abilities. Established follow-up communication procedures with pensioner leads, addressing inquiries and concerns to facilitate informed loan decisions. Engaged with pensioners with empathy and patience, fostering rapport and trust that aligned with the company’s customer-centric principles.
Skills & Expertise
Education
- Bachelor of science in Tourism ManagementPHINMA University of Pangasinan · — — 2023
- Senior High School – Accountancy Business and Management strandMangaldan National High School · — — 2019