Arooj F.

Arooj F. is a detail-oriented professional with over 3 years of experience as a Virtual Assistant and Customer Support Specialist, excelling in supporting international clientele, particularly within U.S.-based property management. She is adept at managing inbound and outbound communication, email and chat support, and performing comprehensive bookkeeping using tools like QuickBooks, Xero, and AppFolio. Arooj has successfully maintained financial records and performed account tracking, as well as supported administrative operations to enhance response time and workflow efficiency. With a Bachelor's in Arts focusing on Mass Communication from Allama Iqbal Open University and a Master's degree in English from Fatima Jinnah University, her diverse academic background complements her professional endeavors. Furthermore, she has contributed as a media head, managed social media content, and executed marketing campaigns, showcasing her capability in improving brand visibility and customer satisfaction. Her proficiency in research, vendor sourcing, and order processing via platforms like Shopify highlights her well-rounded skill set.