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Arra F. — Junior Virtual Assistant from Philippines

Arra F.

Junior Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Arra F. G. is a versatile Virtual Assistant with a proven track record in administrative support, particularly in the fields of customer service and online communication. With a Bachelor of Science in Hotel and Restaurant Management from the University of Southern Mindanao, where she graduated cum laude, Arra began her career honing her skills in customer support at VXI Global Holdings. She has experience as an ESL Teacher with iSpeak English Vietnam, providing online English classes and managing student coordination. Her diverse background extends through roles such as BAC Secretariat and Program Assistant within local government, where she handled documentation, email correspondence, and report preparation. Arra is proficient in Google Workspace, Microsoft Office, and various CRM Systems, displaying exceptional time management and communication abilities while adapting to remote work environments. Her responsibilities included organizing data, managing schedules, and ensuring client inquiries were addressed efficiently.

Experience

  • ESL TEACHER

    iSpeak English Vietnam · 2023 — 2023
    Conducted online English classes while independently managing scheduling, student coordination, and lesson planning. Handled client communication and inquiries, organized digital materials, and tracked student progress to ensure effective virtual sessions.
  • BAC SERETARIAT

    Local Government Unit of Tampakan · 2021 — 2023
    Managed documentation, project postings, email correspondence, and scheduling. Prepared reports, meeting minutes, and organized files for audit compliance while coordinating with suppliers and internal teams.
  • PROGRAM ASSISTANT

    Provincial Planning and Development Office (Plans), Provincial Government of South Cotabato · 2020 — 2020
    Executed administrative tasks involving data entry and report preparation. Conducted data gathering and research while coordinating with departments for project updates and maintaining organized records.
  • CUSTOMER SERVICE REPRESENTATIVE

    VXI Global Holdings Inc. · 2019 — 2019
    Delivered customer support for AT&T accounts via inbound calls, addressing billing, technical, and service issues. Ensured high customer satisfaction and documented interactions in CRM systems.

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