Arthea J.
Senior Transportation Scheduler
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English
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About
Arthea V. is an experienced Scheduler and Planner with over 16 years of expertise spanning public transportation, retail, banking, petrochemical, and logistics sectors. In her current roles at the City of Cape Town, she manages operational efficiency for the MyCiTi bus network by creating service notices, distributing timetable reports, and optimizing routes using business intelligence and data analysis. She expertly coordinates cross-functional network improvements and ensures compliance with scheduling protocols. Previously, Arthea contributed to retail logistics at Clicks Group Limited, where she achieved inventory management goals and cost savings through efficient replenishment strategies. Her background also includes roles in cash management at Capitec Bank, commercial operations with SABIC, and scheduling administration for Shell SA Marketing, all underpinned by strong project management and analytical skills.
Experience
ASSISTANT PROFESSIONAL OFFICER
City of Cape Town · 2024 — PresentCreated and distributed service notices to enhance operational efficiency. Prepared and shared peak bus determination reports based on scheduled timetables and actual operations. Analyzed route performance, passenger demand, and operational efficiency utilizing BI, TAE, and survey data to generate actionable insights for network optimization. Conducted reviews of publicity modules to ensure accurate information for passengers. Addressed public complaints while adhering to relevant complaint protocols. Maintained and updated scheduling-related information using SharePoint, Google Drive, and Control Log. Actively participated in the MyCiTi Optimisation Forum to support network and route optimization. Planned and coordinated route rollouts, ensuring preparations were aligned with scheduled go-live dates.SCHEDULER
City of Cape Town · 2017 — PresentConducted analyses to enhance efficiency across over 40 routes by identifying missing or temporary stops. Determined necessary route options during the route creation process in DIVA. Analyzed connection points of trunk and feeder services and participated in route surveys to align planned routes with actual conditions. Managed route analyses and passenger data to effectively accommodate an average of 52,000 weekly passengers while minimizing downtime by identifying network bottlenecks. Recorded and updated data associated with routes and schedules. Developed publicity modules for stops and stations. Utilized the Diva System to create optimized bus schedules and ensured accurate geo-referencing of new stops and routes on maps. Generated an accurate GTFS export for real-time transit information available on the City's website, app, and Google platforms.CENTRAL REPLENISHMENT PLANNER
Clicks Group Limited - Musica · 2014 — 2016Compiled and maintained reports, including weekly scorecards, improving data accuracy and informed decision-making. Revised promotional information for accuracy and effectiveness prior to catalogue printing. Achieved inventory turnover and cost savings through the efficient clearing of surplus stock. Analyzed store trends to inform merchandising strategies and recommend store clusters. Conducted space assessments to optimize layout and inventory, enhancing customer shopping experiences. Maintained appropriate stock levels of trending items across stores, resulting in increased sales. Adjusted stock allocation strategies in response to demographic and store profile changes, supporting optimized stock management. Assisted planning managers with project management tasks for effective executions and timeliness in achieving objectives.JUNIOR PLANNER
Clicks Group Limited - Musica · 2015 — 2016Regulated monthly Order-to-buy (OTB) expenditures to optimize funding and improve financial management. Managed consistent stock levels of best-sellers, contributing positively to profitability. Supported planners in developing replenishment strategies, including planning, updates, and promotional material reviews for synchronized inventory management. Oversaw replenishment planners and assistants to ensure effective task execution and operational smoothness.REPLENISHMENT PLANNER
Clicks Group Limited - Musica · 2014 — 2015Met turnover and stock targets through ongoing replenishment of catalogue titles. Managed stock communication amongst internal and external stakeholders for efficient supply chain operations. Monitored stock flows to enhance supply chain management of catalogue items, improving logistics and inventory control. Ensured supplier infill rates for deliveries were aligned with volume and timing targets for timely stock replenishment.ACCOUNT EXECUTIVE
DataCash · 2013 — 2014Managed client accounts on a daily basis to enhance client satisfaction and maintain financial relationships. Confirmed banking instructions and reconciled settlement reports, ensuring prompt resolutions for discrepancies. Monitored clients' NetCash balances and initiated transfer requests to facilitate accurate financial transactions. Reviewed ledgers and cash positions to maintain accurate records and manage cash effectively.ATM CASH PLANNER
Capitec Bank · 2011 — 2013Processed daily orders for cash packing to ensure efficient cash management and timely replenishment. Compiled bulk cash orders for organized cash packing purposes. Monitored and enforced the daily loading schedule, addressing issues like vehicle breakdowns promptly. Collaborated with the finance department to resolve queries related to replenishment amounts. Provided guidance to custodians in case of cash shortages at ATMs. Compiled the weekly duties roster for effective task management and team coordination. Arranged for ATM swaps to maintain balanced cash levels.COMMERCIAL ASSISTANT
SABIC · 2010 — 2010Generated proforma invoices while monitoring shipments to resolve issues effectively, ensuring timely and accurate transactions. Maintained inventory oversight at the DHL Durban warehouse and kept the warehouse and polymer tracker updated.SCHEDULING ADMINISTRATOR
Shell SA Marketing · 2009 — 2010Verified delivery accuracy by cross-referencing delivery notes and meter tickets to minimize discrepancies. Conducted necessary investigations, resulting in thorough resolutions and improved processes. Documented unscheduled trips, failures, and cuts, maintaining comprehensive records to aid in efficient resolutions.SCHEDULING SUPPORT
Shell SA Marketing · 2009 — 2009Managed customer inquiries and adjusted planned schedules to optimize outcomes. Monitored vehicle loading, documented run dry instances, and coordinated with drivers to minimize service disruptions. Handled vehicle loading in the system while overseeing fleet repairs and maintenance for operational efficiency.ADMIN ASSISTANT
Shell SA Marketing · 2009 — 2009Performed administrative tasks as part of supporting scheduling operations.
Skills & Expertise
Education
- BCom Transport and LogisticsUNISA · — — 2023
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