Arturo V.

Arturo V. is a seasoned Customer Support Specialist with over seven years of experience in managing and delivering exceptional administrative and customer service. Based in Cavite, Philippines, he has excelled in roles such as a call center supervisor and Technical Support Specialist, showcasing his ability to handle inquiries and technical issues for clients. At Alorica PH, Arturo demonstrated strong leadership by supervising customer service representatives and ensuring adherence to company policies. His tenure at IQOR PH saw him providing critical support and troubleshooting for technical issues, helping to maintain smooth operations. With a foundation in hotel and restaurant management from Montessori Professional College, Arturo brings a diverse skill set that includes CRM management, order management, and issue resolution. Proficient in various tools such as Zendesk, Oracle CRM, and Avaya systems, as well as platforms like Microsoft Office and Calendly, he consistently boosts productivity and workflow.