8 viewsTalent
Arturo C. from Honduras

Arturo C.

Honduras 1-2 years
Open to offersNew to Platform
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Arturo G. C. is an accomplished professional based in San Pedro Sula, Honduras, currently advancing his academic career with a focus on Engineering in Environmental Management and Development at CENTRO UNIVERSITARIO CEUTEC. He has a solid background in customer-focused roles, showcased during his tenure as a Back-Office Email Support Specialist at Altiamcx, where he expertly managed technical and administrative inquiries through email, ensuring high standards of quality assurance and interdepartmental collaboration. He also honed his specialized skills in financial management as a Credit & Collection Account Specialist at Alorica, excelling in high-volume credit account handling and crafted strategic payment negotiations using advanced bilingual communication skills. Arturo possesses strong capabilities in Complex Problem-Solving, Strategic Negotiation, and Process Optimization, supported by his proficiency in both English and Spanish. His professional journey is characterized by his commitment to enhancing customer relations management and process efficiency.

Experience

  • Back-Office Email Support Specialist

    ALTIAMCX · 2025 — 2025
    Managed technical and administrative inquiries via email, ensuring professional and timely communication while adhering to quality assurance standards. Actively collaborated with cross-functional teams to address complex customer issues.
  • Credit & Collection Account Specialist

    ALORICA · 2024 — 2024
    Handled a large volume of credit accounts and corporate collections, focusing on a professional, resolution-oriented interaction with clients. Employed negotiation and bilingual skills to navigate payment agreements and resolve billing issues, while identifying operational challenges to enhance process efficiency.

Skills & Expertise

Education

  • International Baccalaureate in Sciences and Humanities
    ESCUELA BILINGÜE SANTA MARÍA DEL VALLE · 2013 — 2024
  • Engineering in Environmental Management and Development
    CENTRO UNIVERSITARIO CEUTEC

Interested in this professional?

Sign in as an employer to save this profile or invite Arturo C. to a job.

Sign in as an employer