Arvilyn D.
Open to offersNew to PlatformAbout
Arvilyn M. is an experienced professional with a background in customer service, healthcare administration, education, and project control within the Philippines. With a Bachelor of Science in Business and Computer Management from Lyceum of the Philippines University, she has developed expertise in Microsoft Office, Event Management, and Marketing Management. Her career includes roles as a Customer Experience Agent in the health care sector at Results CX and Alorica, and project control services at Accenture Inc. Arvilyn has also served as an information assistant, office assistant, HR evaluator, and Philhealth officer for various educational and medical institutions, demonstrating adaptability across industries such as healthcare, business process outsourcing, and education. Her credentials are reinforced by multiple relevant TESDA and vocational courses, including Computer Systems Servicing and Food and Beverage Services.
Experience
Customer Experience Agent – Health Care
Results CX · 2025 — 2026Provided customer service in a health care environment, addressing inquiries and facilitating support for clients.Customer Experience Agent
Alorica · 2025 — 2025Engaged with customers to resolve issues and provide assistance, leveraging effective communication skills.Project Control Services
Accenture Inc. · 2022 — 2024Managed project documentation and coordinated various administrative tasks within project control services.Philhealth Officer (Reliever)
Dr. R Rosales Memorial Medical Center · 2021 — 2022Handled Philhealth-related inquiries and processed related documentation as a temporary officer.Information Assistant / Telephone Operator (Reliever)
N.L Villa Memorial Medical Hospital · 2021 — 2021Acted as a temporary information assistant and telephone operator, assisting patients and managing calls.Information Assistant (Reliever)
Mary Mediatrix Medical Center · 2021 — 2021Provided information assistance on a temporary basis, supporting communication with patients and healthcare staff.Office Assistant
Lipa City Colleges · 2021 — 2021Supported office operations through administrative tasks and maintained organized office activities.HR Evaluator
De La Salle Lipa · 2019 — 2020Conducted evaluations within human resources to assess candidates and manage recruitment processes.Intern
Lipa Medix Medical Center · 2019 — 2019Participated in internship activities, gaining experience in medical center operations and client interactions.
Skills & Expertise
Education
- Bachelor of Science in Business and Computer ManagementLyceum of the Philippines University · 2010 — 2012
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