Arvin B.
Junior Social Media Manager
Open to offersNew to PlatformAbout
Arvin B. is an accomplished Social Media Manager and virtual assistant with experience spanning the insurance, automotive, and athletics sectors. At MEA Insurance (2022-2025), Arvin managed administrative operations, curated and edited content via Canva and Capcut, and elevated customer satisfaction through appointment setting and social media management. At Air Athletics (2021-2022), Arvin combined expertise in data entry and media engagement to enhance online presence. Earlier, as a Back Office Executive and CSR for MCE UK Insurance (2011-2015), Arvin handled customer retention via calls and emails and managed email communication through CRMs. Arvin holds a Bachelor of Industrial Technology in Auto Engineering from the University of Southeastern Philippines, with deep training in automotive systems, vehicle maintenance, diagnostics, and workshop management.
Experience
Social Media Manager - General Virtual Assistant
MEA Insurance · 2022 — 2025Executed heavy-load administrative tasks with precision while upholding a positive work ethic. Managed social media content and appointments and performed editing with Canva and Capcut.Social Media Manager - Data Entry Analyst
Air Atheletics · 2021 — 2022Conducted data analysis and entry while maintaining social media content and enhancing engagements.Back office executive - CSR
MCE UK Insurance · 2019 — 2020Processed customer orders by responding to phone calls and online inquiries. Provided friendly and attentive virtual customer service, addressing concerns and complaints professionally. Informed customers about promotions and upsell opportunities to enhance their dining experience.Back office executive - CSR
MCE UK Insurance · 2011 — 2015Handled customer retention calls and emails. Managed email correspondence using CRMs.
Skills & Expertise
Education
- Bachelor of Industrial Tech - Auto EngineeringUniversity of Southeastern Philippines (USeP) · 2011 — 2015
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