Arwin D.
Mid-Level Fraud Analysis and Data Analyst
Open to offersNew to PlatformAbout
Arwin D. is an experienced professional specializing in customer support, data analysis, and fraud analysis within the logistics, fintech, e-commerce, and retail technology sectors. As a Data Analyst at Jitjatjo (Supportninja Inc.), Arwin supported compliance operations by verifying applicant credentials and managing timesheet-related data using Excel / Gsheet and workflow tools. Previously, at TDCX Malaysia, as a Fraud & Risk Analyst for Stripe, Arwin analyzed transactions to identify suspicious behavior and prevent financial loss. His earlier experience includes resolving billing issues for iTunes at Conduent, supervising retail operations at Switch (Apple Store), and moderating content for TaskUs on platforms like Twitter and Whisper App. Arwin holds a Bachelor of Science in Commerce with a major in Business Administration from the University of Perpetual.
Experience
Data Analyst
Jitjatjo (Supportninja Inc.) · 2024 — 2025Supported the compliance team by verifying applicant credentials, conducting background checks, and managing timesheet issues related to lateness and absences; assisted the VP of Compliance as a virtual assistant, overseeing documentation and onboarding processes using Google Sheets, Workbright, and Trello.Fraud & Risk Analyst
TDCX Malaysia · 2021 — 2024Reviewed Stripe transactions to identify suspicious activities, reduced potential fraud by analyzing account behavior and flagging high-risk patterns, and implemented compliance and data privacy standards.Billing Advisor
Conduent · 2018 — 2021Resolved customer billing inquiries for iTunes, such as subscription charges, refunds, and payment issues through chat support, applying knowledge of Apple's billing systems and company policies.Operation Junior Manager
Switch (Apple Store) · 2016 — 2018Directed daily retail operations at the Apple Authorized Store, maintained customer service standards, managed inventory and sales activities, addressed escalated customer issues, conducted new staff training, and contributed to marketing initiatives.Content Moderator
Taskus · 2014 — 2016Screened and filtered user-generated content on platforms including Twitter and Whisper App, ensuring community guidelines were upheld by flagging and removing inappropriate material.Logistic Coordinator
2go Aboitiz · 2010 — 2014Oversaw sorting and delivery of passports and facilitated visa processing, coordinated with partner agencies, and maintained logistics processes to ensure accurate and on-time handling of sensitive documents.
Skills & Expertise
Education
- Bachelor of Science in Commerce MAJOR IN BUSINESS ADMINISTRATIONUNIVERSITY OF PERPETUAL · 2005 — 2010
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