Arwin J.

Arwin Jay G. is an experienced Virtual Assistant with over five years of proven performance in appointment setting, technical support, and Medicaid recertification management. Arwin's specialty includes managing the Medicaid recertification process within the healthcare sector, efficiently tracking coverage, submitting renewal applications, and maintaining compliance for Outsource USA. In the home warranty field at Choice Home Warranty, Arwin coordinated dispatch operations, managed vendor and technician assignments, and handled escalations to streamline service completion. With High Speed Internet Support Inc., Arwin provided L1 technical support, resolving connectivity issues and maintaining high client satisfaction in the internet services industry. Leveraging CRM systems, dispatch coordination, recertification processing, and technical troubleshooting, Arwin has demonstrated the ability to manage high-volume caseloads, deliver results under pressure, and support operational efficiency across diverse business domains.