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Asep N. — Senior Microfinance Account Officer from Indonesia

Asep N.

Senior Microfinance Account Officer

Indonesia Less than 1 year
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Asep N. is a seasoned IT and microfinance professional originating from Indonesia, with a noteworthy trajectory in both information technology and finance sectors. Holding a Bachelor of Informatics Engineering from Universitas Muhammadiyah Sukabumi, he started his career as an IT Officer at PT. Pharma-pro Int., where he honed his skills in web system development and IT support. Transitioning to the finance sector, Asep served various roles at PT Bank Rakyat Indonesia (PERSERO) Tbk., advancing from Customer Services to Account Officer, where he excelled in micro‑credit and SME relationship management. Currently, he is contributing as a Business Assistant at the Ministry of Cooperatives of the Republic of Indonesia, supporting the growth of village and urban cooperatives. Asep's expertise lies in business feasibility analysis, account administration, and customer service enhancement, driven by the application of strong web development and banking solutions.

Experience

  • Account Officer

    PT Bank Rakyat Indonesia (PERSERO) Tbk. · 2014 — 2025
    Managed account administration and addressed customer complaints following SOP and KYC guidelines. Drove marketing and acquisition efforts for loans, savings, and BRILink services, in addition to analyzing loan proposals and advising customers on appropriate banking solutions.

  • Business Assistant

    Ministry of Cooperatives of the Republic of Indonesia · 2025 — Present
    Assisted in the development and strengthening of village and urban cooperatives, focusing on institutional support, business development, monitoring, and reporting.

  • Customer Services

    PT Bank Rakyat Indonesia (PERSERO) Tbk. · 2012 — 2013
    Provided banking services and shared product information with customers while maintaining high-quality customer service.

  • IT Officer

    PT Pharma-Pro Int. · 2008 — 2012
    Delivered user support by diagnosing incidents and providing guidance and training on IT tools, applications, and system usage. Contributed to web development including the design, coding, and maintenance of web pages and applications.

Skills & Expertise

AI and Data ScienceAccount ManagementData AnalysisIT and NetworkingExcel Expert

Education

  • Bachelor of Informatics Engineering
    Universitas Muhammadiyah Sukabumi

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