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Ashish M. — Junior AI LLM Analyst from India

Ashish M.

Junior AI LLM Analyst

India 3-6 years
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Languages
EnglishHindi
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About

Ashish M. is a results-driven communicator with extensive experience in education and customer service. With a proven ability to influence and guide over 28,000 students globally, he has demonstrated discipline and strategic thinking by clearing top national competitive exams. As a Freelance AI LLM Analyst for the Mustang Project at Innodata, Ashish specializes in audio transcription and possesses C2+ proficiency in both Hindi and English. He is adept at image, text, and video annotation through tools like Multimango and CVAT, and excels in crafting and testing prompts to train AI models, meticulously evaluating responses for clarity and accuracy. Previously, as a Technical Support Representative with Telus Digital, he expertly handled the needs of thousands of U.S.-based customers. Additionally, Ashish was a top-rated Academic Expert with Chegg & Toppr, resolving a vast array of academic queries with practical solutions. He is proficient in identifying and correcting AI errors, ensuring high-quality, personalized responses.

Experience

  • AI LLM Analyst

    Innodata · 2025 — 2026
    Conducted audio transcription in Hindi and English, assessing tone, emotion, and clarity. Involved in image, text, and video annotation using Multimango and CVAT tools. Crafted clear prompts for LLM training and tested AI boundaries to evaluate response quality through various strategies. Analyzed AI-generated responses for accuracy and identified issues such as hallucinations and flawed inferences.
  • Technical Support Representative

    Telus Digital · 2024 — 2025
    Provided technical support to thousands of customers in the U.S. regarding internet and home phone services over a period of 7 months.
  • Freelance Academic Expert

    Chegg & Toppr · 2019 — 2024
    Addressed over 28,000 queries in economics and general science, employing practical solutions with real-life examples. Consistently received high ratings as a top tutor.

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