ASTIKA
Senior HR Manager
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O'Shaye T. is a seasoned HR Leader with over a decade of experience in the Hospitality, Government, and International Development sectors, including work with the United Nations Development Programme (UNDP). She has a proven track record of optimizing operations through strategic policy development, significantly reducing turnover and enhancing staff satisfaction. O'Shaye has led initiatives in Talent Management, Change Leadership, and HR Technology Integration. She holds a Master of Business Administration in HR from the University of Fiji and is a certified Trainer of Trainers. Her professional memberships include the Fiji Human Resource Institute (FHRI). O'Shaye's career highlights include launching leadership programs, streamlining recruitment processes, and implementing award-winning frameworks such as the Fiji Business Excellence Awards. In roles such as People & Culture Manager at Mercure Hotel Nadi and Senior People & Culture Officer at Pacific Centrecom, she has excelled in transforming HR strategies, managing complex employee relations, and enhancing recruitment efficiency.
Experience
People & Culture Manager
Mercure Hotel Nadi · 2025 — 2026Developed the HR strategy focusing on leadership enhancement and cultural change. Handled complex employee relations, addressing disciplinary issues and grievances. Revamped the performance management system to emphasize ongoing coaching and feedback.Senior People & Culture Officer
Pacific Centrecom · 2023 — 2023Led the implementation of HR Management Systems (HRMS) for automating administrative tasks and enhancing reporting precision. Managed change initiatives during organizational restructuring to sustain staff productivity and morale. Improved recruitment processes to minimize the time-to-fill for open roles.Human Resource Assistant
United Nations Development Programme (UNDP) · 2021 — 2022Assisted in HR operations within an international development context. Contributed to talent acquisition and ensured adherence to global HR compliance standards.Training Officer
Suva City Council · 2017 — 2020Crafted and executed annual HR work plans with defined performance metrics and timelines. Initiated employee engagement surveys and recognition programs, resulting in increased satisfaction scores. Secured the Commitment & Achievement Level Award through the Fiji Business Excellence Framework.Assistant Civil Service Trainer
Ministry of Civil Service · 2016 — 2017Conducted leadership development training aimed at preparing high-potential employees for supervisory responsibilities. Contributed to the modernization of civil service training modules.Training & Development Assistant
Jacks of Fiji · 2015 — 2016Implemented the Fiji Business Excellence Awards Framework, achieving a Prize Level Award. Concentrated on enhancing operational excellence and providing customer service training.Group Training Assistant
Tanoa Group of Hotels · 2013 — 2015Supported the development of group-wide training initiatives and staff development activities.
Skills & Expertise
Education
- Master of Business Administration (MBA)University of Fiji
- Postgraduate Diploma & Certificate in Business AdministrationUniversity of Fiji
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