Athena J.

Athena Jane M. is a committed ESL Teacher and customer service professional based in Tagaytay City, Cavite. She holds a Bachelor's degree in Secondary Education majoring in English, coupled with a TEFL Certification. Her career spans roles such as teaching English to Japanese students and handling customer inquiries at iQor Philippines, a BPO company. While there, she utilized her strong communication and problem-solving skills to maintain high customer satisfaction and efficiently manage service-related issues. As an ESL Teacher, Athena excelled in creating engaging, student-centered lessons and employed digital tools such as Zoom and Google Workspace for effective language instruction. She has also provided one-on-one tutoring for students with dyslexia, demonstrating her expertise in personalized educational strategies. Athena’s technical proficiency includes the adept use of Microsoft Office and online educational platforms, enhancing her ability to deliver educational content effectively.