Atienza K.

KC Y. A. is an experienced Payroll Specialist and Customer Service Representative skilled in providing effective solutions within the financial and administrative domains. At ADP Philippines, she efficiently managed payroll and tax-related transactions, ensuring accuracy and timeliness, while maintaining client payroll records. Previously, at Foundever (Sykes), she demonstrated excellence in customer service by consistently exceeding performance targets and enhancing customer satisfaction through prompt handling of financial account inquiries, including fraud and dispute cases. Her educational background includes a Bachelor of Secondary Education majoring in English from Mindoro State University, which complements her roles, especially in communication-intensive environments. KC is also recognized for her leadership contributions, receiving multiple awards, and had served as a student government representative.