Audrey D.

Audrey D. P. is a seasoned E-commerce Support and Operations Professional with over six years of expertise in the realm of customer service, Shopify support, and administrative management. Having supported Shopify merchants, including Shopify Plus accounts, she excels in handling customer inquiries via phone, email, chat, and social media. Her background includes resolving technical and order-related issues while maintaining brand voice and service standards. In her role as an E-commerce Customer Support Specialist at TaskUs PH, Audrey ensured the timely resolution of customer concerns and collaborated with internal teams to maintain smooth store operations. Additionally, she has experience as a Data Quality Analyst, working on quality reviews for autonomous vehicle training datasets. Audrey graduated with a Bachelor of Science in Business Economics from Bulacan State University, further solidifying her grounding in business operations and administrative support.