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Audrey A. — Senior Executive Assistant and Operations Administrator from Australia

Audrey A.

Senior Executive Assistant and Operations Administrator

Australia No experience yet
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Languages
EnglishIndonesianChinese
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About

Audrey A. is a highly organised Executive Assistant and Operations Administrator with over 9 years of experience supporting senior executives across Malaysia, Singapore, and Australia. She has a proven track record in executive coordination, office administration, stakeholder management, and financial administration within dynamic business environments. Audrey excels in managing competing priorities, maintaining confidentiality, and enhancing operational processes while providing comprehensive support. Her role as Executive Assistant to the CEO at Teck Huat & Company Pte Ltd and Ocean Glen Sdn Bhd emphasizes her expertise in coordinating cross-border operational matters, complex calendar management, and handling financial records. Previously, as an Administrative & Customer Service Officer at Majestic Selections Pte Ltd, she improved operational efficiency by 30% and maintained a stellar 99% customer satisfaction rating. Audrey's strong communication, travel coordination, and financial bookkeeping skills are complemented by her proficiency in Microsoft Office Suite and financial software like Xero.

Experience

  • Executive Assistant to CEO | Regional Operations & Finance Support

    Teck Huat & Company Pte Ltd (Singapore HQ) / Ocean Glen Sdn Bhd (Malaysia) · 2024 — Present
    Provided executive and administrative assistance to the CEO and the senior leadership team in Singapore. Coordinated communication and operational activities between the offices in Malaysia and Singapore. Handled complex scheduling, travel logistics, and meetings. Supported daily office operations and facilitated finance and administrative tasks as needed. Managed bookkeeping duties, including invoicing, expense tracking, and financial documentation. Developed reports, presentations, and meeting materials for management. Maintained organized documentation systems to ensure accuracy in reporting. Assisted with audit preparations and compliance-related administrative responsibilities. Contributed to enhancing workflow and operational processes.

  • Administrative & Customer Service Officer

    Majestic Selections Pte Ltd · 2015 — 2023
    Oversaw customer service inquiries through phone, email, and in-person interactions. Facilitated scheduling, logistics, and order processing tasks. Maintained customer databases and operational reporting. Delivered administrative support to management and internal teams while ensuring efficient day-to-day operations. Coordinated interdepartmental communication to enhance operational efficacy.

Skills & Expertise

Customer Service and Admin SupportOffice and AdminFinancial Accounting AnalysisSales

Education

  • Bachelor of Business
    La Trobe University