Aura M.

Aura Marie J. is an experienced Medical and Dental RCM Virtual Assistant specializing in Revenue Cycle Management (RCM), claims administration, and back-office patient support. Her career spans roles in healthcare industries such as dental, primary care, gastroenterology, home and nursing care, robotic surgery, physical therapy, and pain management, where she has leveraged strong expertise in EMR/EHR platforms including ECW, Athena Health, Dentrix, and Epic to streamline insurance and claims processes. Aura Marie has managed A/R, DME billing, and patient scheduling, and handled insurance verifications and appeals for organizations such as Las Vegas Surgical Associates, Healthcare Coding Integrity, and Little Sunshine Pediatrics. Beyond healthcare, she supported operational and event scheduling processes for SpotHero's Events & Venues Team and managed e-commerce logistics and client communication using platforms like Shopify and Zendesk. HIPAA certified, Aura Marie has consistently contributed to efficient healthcare and administrative operations through precise, detail-oriented execution of billing, scheduling, and insurance-related tasks.