AURORA E.

Aurora E. is a seasoned professional with extensive experience in virtual assistance, customer service, HR coordination, and sales. Her career began as an Independent Contractor on Upwork, where she expertly handled tasks such as managing e-commerce websites, researching, and executing data entry operations from 2009 to 2017. Transitioning to Customer Service and Technical Support at Taskus.com, Aurora managed customer inquiries and provided solutions via email and phone from 2022 to 2026. Her role as an HR and Admin Coordinator at LICA Management involved payroll timekeeping, recruitment management, and office procurement from 2016 to 2022. Earlier, she fulfilled customer service duties at Amazon and monitored sales at Ivoryway Co. Aurora is proficient in using CRM, HRIS, and Google Workspace. She is bilingual, communicating effectively in both English and Filipino, and has acquired a range of technical skills that include working with platforms like Canva and Zendesk.