Avegail R.
Mid-Level Amazon Account Specialist
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Avegail R. is a dedicated Amazon Selling Account Specialist based in Cebu, Philippines, with extensive experience in account management and optimization across various organizations. At Kalilos, she adeptly monitored account health metrics to prevent performance issues and spearheaded the reinstatement process for restricted listings and suspended accounts. Her skills in SEO optimization are evident through her ability to enhance product visibility via advanced keyword research and content refinement. While working for MyAmazonGuy, Avegail managed account health by proactively resolving policy violations and authoring successful plans of action to reinstate accounts. Her role included the creation of promotional strategies to boost sales and improve organic search rankings. Previously at Get2work, Avegail excelled as an Account Reinstatement Specialist, managing communication with Amazon's Seller Performance team and ensuring compliance with established standards. She has also provided quality analysis and support for Amazon sellers at Teleperformance, where she refined internal processes and supported seller accounts effectively.
Experience
Amazon Specialist
Kalilos · 2025 — 2026Actively monitored Account Health metrics to prevent performance issues and led the reinstatement process for restricted listings and suspended accounts. Improved product visibility through advanced keyword research, backend search term optimization, and content refinement. Managed the creation and execution of promotional deals like Lightning Deals to enhance sales velocity and Best Seller Rank. Ensured long-term account sustainability by adhering strictly to Amazon’s Terms of Service. Handled shipment creation and tracking, reconciled missing units, prepared FNSKU, and flagged low inventory listings.Amazon Specialist
MyAmazonGuy · 2024 — 2025Monitored health dashboards to proactively resolve policy violations and maintain high seller performance ratings. Developed successful Plans of Action (POAs) to appeal account suspensions and reinstated blocked or suppressed listings. Created deals and promotional strategies to enhance sales volume and organic search rankings. Conducted in-depth keyword research and optimized product listings to improve visibility. Oversaw shipment tasks, including creation and tracking, reconciliation of missing units, FNSKU preparation, and flagging low inventory listings.Amazon Selling Account Reinstatement Specialist / Account Health Specialist
Get2work · 2021 — 2024Formulated strategic Plans of Action (POAs) to resolve account suspensions and communicated with Amazon's Seller Performance team to monitor plan progress. Ensured compliance with Amazon's standards by validating documentation. Monitored account health metrics to maintain good standing and facilitated listing reinstatements while managing A-to-z claims and shipment reimbursements.Amazon Quality Analyst
Teleperformance · 2019 — 2021Evaluated quality metrics and customer feedback data to identify trends and areas requiring process improvement. Worked closely with the Management Team to enhance internal operational processes.Seller Support (FBA, Catalog, and ILAC)
Teleperformance · 2019 — 2020Assisted sellers with FBA listing and shipment processes, troubleshooting inactive listings and locating missing inventory. Managed updates to listing detail pages in accordance with Amazon policies and conducted investigations into shipment reimbursements while validating seller documentation for missing units.
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