Avigail S.
Freelancer
Actively lookingNew to PlatformLanguages
EnglishTagalog
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About
Virtual Assistant and IT graduate with experience in global sourcing, data annotation, customer support, and online operations. Skilled in lead generation, social media management, content moderation, email/calendar management, and basic graphic design. Proficient in G Suite, Microsoft Office, CRM systems, and collaboration tools.
I help businesses streamline operations, maintain excellent customer service, and connect with the right audience.
Portfolio link (if clickable links don’t work): https://avigailtisantos.my.canva.site/
Experience
Email Support Representative
PTWI/SIDE Inc Rockstar Games · 2023 — 2025Handled player inquiries and technical issues through professional written communication, ensuring consistent brand representation and maintaining player satisfaction.Global Sourcing Specialist
APPEN · 2022 — 2023Directed global talent acquisition efforts for North and South America by developing outreach strategies via social media, job boards, and CRM tools, while partnering with stakeholders to align sourcing with project needs.Global Sourcing Associate
APPEN · 2022 — 2022Supported the creation of talent pipelines by assisting with lead generation for multilingual candidates and contributing market insights and localization suggestions for sourcing projects.Data Processing Associate
APPEN · 2021 — 2022Processed and validated significant data volumes in accordance with client specifications, performing routine quality checks to ensure data integrity.Data Annotation Associate
APPEN · 2019 — 2021Provided extensive text and image annotations for multiple complex projects, consistently achieving project key performance indicators related to accuracy and throughput.Image Annotator
APPEN – BPO, Suntech iPark · 2019 — 2019Tagged and annotated large sets of images for machine learning datasets, collaborating with QA teams to fulfill strict accuracy criteria.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyLyceum of the Philippines University · 2014 — 2018
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