Avinash K.
Senior HR Operations Manager
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Avinash K. is a seasoned Global CHRO and COO with over 19 years of experience in transforming enterprises across the IT, BPO/KPO, and industrial sectors. Based in Hyderabad, India, he has a remarkable history of scaling organizations from 30 to over 800 employees and executing P&L leadership strategies. Avinash excels in driving enterprise growth through strategic initiatives in business strategy, analytics, governance, and operational excellence. Notable achievements include reducing attrition by 30%, boosting retention rates from 70% to 93%, and enhancing workforce productivity by 85% through advanced HR technology and analytics platforms. He has led significant M&A integrations, implemented KRA/KPI frameworks, and optimized costs by ₹3 Cr across multi-location operations. At Programmers.IO India Pvt. Ltd., Avinash managed multi-location HR operations, strengthened employer branding, and led CSR initiatives, reinforcing his expertise in organizational scaling and HR transformation.
Experience
Centre Manager – HR (COO Track)
Programmers.IO India Pvt. Ltd. · 2022 — 2026Oversaw profit and loss for various locations, achieving ₹3 Cr in cost optimization. Managed operations across multiple locations, enhancing scalability. Increased workforce to over 800 employees for global delivery. Established the Balanced Scorecard for CXO-level performance monitoring and leveraged HR technology analytics to boost productivity by 85%. Developed governance and compliance frameworks, overseeing risk controls while leading CSR initiatives across locations. Enhanced the company’s brand through monthly and annual employee engagement events and social media campaigns. Implemented HRMS/HRIS systems such as Time Doctor and Zoho, and established an external interview ecosystem to support hiring.Senior Manager – HR (CHRO Track)
Programmers.IO India Pvt. Ltd. · 2016 — 2022Joined the organization at 30 employees and played a key role in scaling to over 400, contributing to growth towards 800 employees. Led the expansion in Hyderabad and facilitated M&A integration. Established a performance management system based on KRA/KPI and introduced a Balanced Scorecard for aligning business strategies. Overseen the successful completion of 300+ recruitment processes utilizing ATS (Ceipal) to reduce hiring turnaround time by 30%. Improved retention from 70% to 93% and decreased attrition rates by 30%. Developed frameworks for leadership development and succession planning while managing compliance and legal matters related to HR operations.Sr. Officer – HR/IR
Electrosteel Steels Ltd. (Vedanta Group) · 2011 — 2016Managed the operations of a workforce exceeding 8000 employees while scaling a Greenfield project to accommodate over 10,000 personnel. Handled contract labor and contractor management along with compliance audits and industrial relations. Led initiatives for labor welfare and CSR programs. Oversaw workforce separations involving over 2000 employees and implemented systems for gate pass management and data tracking. Conducted surveys to assess training effectiveness.Assistant Manager – Recruitment
Caretel Infotech Ltd. · 2010 — 2011Managed recruitment processes, focusing on sourcing and selecting candidates for various roles within the organization.Sr. HR Executive
Mas Callnet India Pvt Ltd. · 2008 — 2010Conducted various HR functions, emphasizing recruitment and talent acquisition for the company.Associate – HR Recruitment
Reffster.com · 2007 — 2008Assisted in recruitment efforts by sourcing and screening candidates for open positions.HR Executive – Recruitment
Fact Personnel Pvt Ltd. · 2006 — 2007Focused on recruitment activities, engaging with candidates, and managing the hiring process.
Skills & Expertise
Education
- Executive CXO Program (Strategy, Finance, Leadership, Digital Transformation)Indian Institute of Management Kozhikode · — — 2026
- MBA (HR)LNMI, Patna · — — 2006
- B.ComMagadh University · — — 2003
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