Mid-Level DNS and Email Support Specialist
Open to offersNew to PlatformAxl M. is a committed Analyst with a keen eye for detail and a proven track record in both sales and technical support. Experienced as a Sales Associate at Sutherland GoDaddy, Axl expertly managed DNS troubleshooting and email configurations, resolving complex issues involving MX records, SPF, DKIM, and DMARC setups. His technical acumen is further demonstrated by his proficiency in SQL and DNS management, honed during his tenure with companies like Uber Tech and AT&T ISM. In addition, Axl successfully developed SEO strategies that significantly increased organic traffic by 45%, showcasing his abilities in digital marketing strategies. With a Bachelor's degree in Information Technology from City College of San Fernando, Axl has a solid foundation in programming, Cisco networking, and database management. His diverse experience reflects a strong ability to handle complex customer service tasks and optimize network performances, all while maintaining a professional manner and calmness under pressure.