2 viewsTalent
Ayman H. — Mid-Level Hospitality Customer Service Specialist from Egypt

Ayman H.

Mid-Level Hospitality Customer Service Specialist

Egypt 3-6 years
Open to offersNew to Platform
Languages
ArabicEnglishTurkish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Ayman H. is an accomplished Customer Service Representative with a diverse career spanning tourism, healthcare, and hospitality sectors in Türkiye. From September 2017 to October 2018, he handled customer relations at Alwakeel Tourism in Amman, showcasing his fluent language skills in Turkish, English, and Arabic. Ayman's adaptability was further evidenced from July 2021 to April 2022, when he served as a Healthcare Receptionist at Fatih Hospital, Trabzon, where he efficiently managed patient payments, ensured compliance with insurance policies, and handled pre-authorizations. His commitment to excellence was notably demonstrated at Konak Park Hotel as a Hotel Receptionist from July 2022 to November 2023, where he delivered exceptional customer service, enhanced guest experiences, and improved customer loyalty through problem-solving and personalized interactions. Ayman's background is reinforced by education in International Relations from Karadeniz Technical University, reflecting his strong communication and organizational abilities. His experience and skills make him poised for new challenges and impactful contributions.

Experience

  • Hotel Receptionist

    Konak Park Hotel · 2022 — 2023
    Provided exceptional customer service at a four-star hotel, ensuring personalized guest experiences while professionally managing check-ins and check-outs.
  • Healthcare Receptionist

    Fatih Hospital · 2020 — 2021
    Handled patient payments including cash, credit, and electronic transfers while ensuring accurate recording and reconciliation. Managed pre-authorizations and referrals to comply with insurance policies.
  • Customer Relations Representative

    Alwakeel Tourism · 2017 — 2018
    Operated business activities for Alwakeel travel agency in Trabzon while providing translation services in Turkish, English, and Arabic.

Skills & Expertise

Education

  • Highschool Diploma
    Rumeli International School
  • Bachelor in International Relations (last year drop-out)
    Karadeniz Technical University

Interested in this professional?

Sign in as an employer to save this profile or invite Ayman H. to a job.

Sign in as an employer