Ayza M.

Ayza M. is a dedicated Customer Support and Human Resource Service Specialist with over six years of extensive experience within the healthcare, real estate, and customer service sectors. At the heart of Ayza's skillset is a proven ability to handle escalations, payment processing, and complex customer service operations across various communication channels like phone, email, and chat. Proficient in platforms such as Workday, CRM, and Salesforce, she effectively collaborates with managers, HRBPs, and directors to ensure smooth business operations. In her role at PadSplit Real Estate, Ayza focuses on resolving escalated customer concerns, managing emergency tickets, and educating tenants on portal usage. Her previous position at Cardinal Health International Philippines further honed her expertise in leave administration, payroll support, and employee data management. Ayza's educational background includes a degree in Secondary Education with a major in English, underscoring her strong communication skills imperative in facilitating end-to-end case ownership and successful customer interactions.