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Aziz B. — Mid-Level IT Maintenance Technician from Tunisia

Aziz B.

Mid-Level IT Maintenance Technician

Tunisia 1-2 years
Open to offersNew to Platform
Languages
English
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About

Mohamed A. is an accomplished IT Maintenance Technician with more than four years of hands-on experience in the IT maintenance and customer support industry at My Com Service in Ariana, Tunisia. In his current role, he excels in diagnosing and repairing both hardware and software issues for laptops and desktop computers, as well as installing and troubleshooting complex network configurations. His responsibilities extend to providing sales and technical support for IPTV and digital services, along with managing customer service and business operations. Mohamed's professional journey also included a technical support internship with Tunisair, where he focused on network infrastructure maintenance and user assistance. He holds a BTP in IT Maintenance from the Sectoral Training Center in Electronics, Den Den, and is certified as a Microsoft Office Specialist in Word, Excel, and PowerPoint. Beyond technical proficiencies, his multi-language capabilities in Arabic, French, English, and basic German complement his strong technical acumen.

Experience

  • Intern

    Tunisair · 2024 — 2024
    Maintained network infrastructure and offered technical support and assistance for internal users.
  • IT Maintenance Technician

    My Com Service
    Diagnosed and repaired hardware and software issues for laptops and desktop computers. Installed and troubleshot network configurations. Provided sales and technical support for IPTV and digital services. Managed customer service and business operations.

Skills & Expertise

Education

  • BTP in IT Maintenance
    Sectoral Training Center in Electronics, Den Den · 2023 — 2025

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